FAQ for Event Organizers

Where is the Link to My Event Page?

Where is the link to my event page? You can find the link to your event at any time by clicking View Listing on the Event Overview. The event page URL can be edited on Step 3 of the event setup / editing proc...

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How Do I Scan Tickets at My Event?

How do I scan tickets at my event? ScanFast is our official app that transforms an iPhone, iPad or iPod touch into a ticket scanner. Learn more on our page about ScanFast and ticket scanning.

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How do I Find / Print My Guest List?

How do I find / print my guest list? The guest list is a live record of customers to any given event. Visit the Event Overview page. Click the Events tab and find your event. Click the title to open the E...

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How Do I get Paid for My Ticket Sales?

How do I get paid for my ticket sales? Set up your payment options when you create your account — you won't be able to collect payment from your ticket sales until you do! BrightStar's Accounting Manager...

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