Create a Question

Create a Question
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​About Questions
Create questions to survey customers and gather additional information during the checkout process. Questions can be optional or mandatory, and you can set up open-ended or multiple choice questions.

​First, you'll need to click the dropdown and determine what type of question you want to ask. These are the three basic question types:
  • Text. Enter the question in the field provided, and determine whether the question is required (i.e. it must be answered to complete the purchase process). The customer will be presented with a short, blank field to enter their response.

  • Multiple Choice. Enter the question in the field provided. When you create a multiple choice question, you need to enter all of the possible responses in the fields that appear below this section. As you complete each entry, an additional field will appear for you to enter additional questions. Click the X to delete any entries, and click and drag any entry to rearrange the order presented to the customer.

  • Waiver. This special question type is reserved for important, mandatory questions. Enter the waiver title and use the rich text editor to enter the details of the agreement. Finally, you'll need to enter the agreement phrase (e.g., "I have read and agree to the terms outlined above").

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