Search Tool

Use the Search tool to locate scan data for customers, attendees, orders, tickets and barcodes. After locating an order, you can view the current scan status and manually check tickets in or out.
 
‚ÄčTap the Search field and enter any of the following information to locate the ticket(s):
  • Customer Name
  • Name on Ticket / Attendee Name
  • Confirmation Number
  • Barcode
     


Once you have located the order, you have a few options:
 
  • ‚ÄčTap CHECK IN ALL to validate all tickets at once.
  • Tap individual tickets and tap CHECK IN on each to select the tickets that you want to validate at this time.
  • Tickets that have already been validated will display with a line crossed through the ticket holder name. Tap the ticket and tap CHECK OUT to check out the ticket.

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